How It Works
3 STEPS TO YOUR CLEANEST HOME
Cleaning up our planet begins with cleaning our homes.
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Product Information
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Are your products hypoallergenic? Our cleaning products have been developed using natural or naturally derived ingredients – we avoid formulating with known allergens. |
Are Eco Turtles products vegan? Yes, our products are vegan |
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Are Eco Turtle products cruelty-free? Yes, we love and respect all animals – land & sea. |
Are Eco Turtles products pet-safe? We have developed our product so that they are safe for use around your pets and animals. |
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What certifications do you have on your products? Our eco cleaning tablets are certified by ECOCERT, the largest organic certification organisation in the world. We only source ingredients that are gluten-free, vegan and cruelty-free. |
Are Eco Turtles products biodegradable? Yes, our products are biodegradable, greywater and septic safe. Do Eco Turtles tablets contain palm oil? No, our products do not contain palm oil.
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How It Works
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How do I create my Eco Turtles cleaner? Making your Eco Turtle product is easy.
How much liquid does one tablet pack make? One cleaning tablet makes 750ml of cleaning solution. |
How long will one bottle last? The solution in our bottles should last you a similar length of time as a 750ml bottle of traditional cleaning spray. How long one bottle’s worth of solution lasts depends on how often you clean, how much is used, plus the size of your home and family. If you need more help identifying which products you should purchase, get in touch with our customer success team and we’ll do our very best to assist you! We hope to have you cleaning with us very soon! |
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Does the bottle have to be completely empty before refilling? We recommend that you finish using the cleaning liquid in your bottle and rinsing it with clean water before creating another bottle of solution with a new tablet. Each refill pack is designed to be dissolved in water to create 750ml of cleaner, matching the exact amount of solution our bottle is designed to hold. |
How many times can I reuse the bottle? Our Eco Turtles Reusable Spray Bottle is meant to be used forever so you never have to throw it away. Unlike many conventional disposable cleaning bottles, there is no risk of leaching with continued re-use. The spray bottle is made from high-grade, highly durable PET plastic that’s ultra-durable and designed not to crack or break when dropped. This means that you can refill your bottle again and again without cracking, splitting, or breaking. |
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Do I need to shake the bottle to dissolve? No! Just dissolve the tablet in your Eco Turtles Reusable Spray Bottle filled with 750ml of tap water for a few minutes–no shaking or stirring needed!
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My cleaner has little pieces at the bottom of the bottle That’s OK, it’s simply a little bit of undissolved debris from the tablet. These will dissolve with a little more time. |
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Why does my cleaning solution bubble while it’s dissolving? When our tablets are put into water, they create carbon dioxide (CO2), which are the bubbles that you see. Because our tablets bubble when they dissolve, there is no need for you to shake or stir and it is important to leave the top off until the tablet has completely dissolved.
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Can I use a bottle I have at home? For our cleaners, we recommend you use our Eco Turtles Reusable Spray Bottle with our eco tablets as we specifically designed them for a great consumer experience. Our bottles are colour coded for easy reference, shatterproof, specifically designed for re-use, will not leak over time and 100% recyclable. |
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Why does my Eco Turtles Spray Bottle arrive empty? Transporting liquid is costly and uses excessive amounts of fuel. We don’t want you to pay for shipping liquids around the world and we want to minimize our carbon footprint.
How many tablets do I need to use when I make my products? |
Can I use a different tablet with a different bottle? You can use a different Eco Turtle Reusable Spray Bottle with a different tablet pack but the labels printed on the bottles are permanent so we suggest you re-label or keep in mind which cleaner you are using with your bottle. Our Multipurpose cleaning solution is blue, our Sanitiser cleaning solution is dark green, our Floor cleaning solution is light green, our Degreaser cleaning solution is orange, and our Bathroom cleaning solution is purple – each spray bottle is colour coded to match the colour of each cleaning solution. |
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How many refill packs do I need? It depends on what you use it for, how often you clean, and the size of your home and family. If you need more help on identifying how many refill packs you should purchase, get in touch with our customer success team via email – hello@ecoturtles.co.nz |